Milie Bijoux Privacy Policy

Last updated: October 24, 2025

Protecting your privacy is important to us. This policy explains what personal data we collect, why we collect it, how we use it, and your rights. It complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Law 25 in Quebec. It also considers certain obligations related to international sales.

1. Information We Collect

When you make a purchase or browse our online store, we collect the following information:

• Your full name
• Your mailing address and email address
• Your phone number (if needed for delivery)
• Payment information (processed securely by our payment provider)
• Certain technical data, such as your IP address and cookies, to enhance your experience on our site

2. How We Use Your Information

We use your personal data to:

• Process and ship your orders
• Communicate with you regarding your order or our services
• Send newsletters and promotional communications if you have given your consent
• Manage our operations and improve our services
• Comply with our legal and tax obligations

3. Sharing Information with Third Parties

Your personal data is never sold. It may only be shared with:

• Shopify, our e-commerce platform
• Shipping carriers to deliver your orders
• Secure payment providers to process transactions
• Technical service providers required to operate the website

Some of these partners may be located outside of Canada. In such cases, your information may be transferred and processed in other jurisdictions but always under strong security measures.

4. Your Consent and Rights

By using our site, you consent to the collection and use of your data as described here. In accordance with PIPEDA and Quebec Law 25, you have the right to:

• Access your personal information
• Request corrections
• Withdraw your consent at any time (for example, to stop receiving marketing emails)
• Request the deletion of certain data, where permitted by law

If you live in another jurisdiction (for example in Europe or California), you may also have additional rights under applicable local legislation. We will handle all requests diligently and in compliance with applicable laws.

To exercise these rights: commande@miliebijoux.com

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or disclosure.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, meet legal requirements, and resolve potential disputes.

7. Cookies and Similar Technologies

We use cookies to:

• Enhance your browsing experience
• Analyze site usage to better understand our customers
• Offer personalized content

You can disable cookies in your browser settings if you prefer.

8. International Customers

If you place an order from outside Canada, your data may be processed in Canada or in other countries where our service providers are located. By placing an order, you consent to this cross-border transfer of data.

We do our best to protect your information in accordance with Canadian laws and international privacy standards.

9. Changes to This Policy

We may update this policy from time to time to reflect legal or operational changes. The most recent version will always be available on our website.

10. Privacy Contact Information

In accordance with Quebec Law 25, here is the contact information for the person responsible for protecting personal information at Milie Bijoux:

• Name: Émilie Laferrière
• Email: commande@miliebijoux.com
• Address: Québec, Canada

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By visiting this page on our website: https://www.miliebijoux.com
• By sending us an email at: commande@miliebijoux.com